Wednesday, July 6, 2016
We so believe that simple statement that it is imprinted on our sit tickets - a combination work order/invoice/receipt. That means that everything we do is imprinted with the words, "everything matters."
In ten years, no customer has ever asked about or even mentioned "everything matters." That is of no concern to us. "Everything matters" printed on their sit ticket isn't for our customers. It's for us. It's a reminder that everything we do, from snapping the photo to delivering the print matters.
And its more than that. It's a reminder that no task in our business is more important than any other, no customer is more important than any other, and no transaction is held higher than any other.
And its even more than that. "Everything matter" reminds us, the three of us who often meet ourselves going and coming as we move fast to insure we meet all of our commitments, that this moment, not that moment or any other moment, is the only moment we have.
"Everything matters" reminds us that the shy child on the set, the one who needs extra love and attention, is the only child there is.
"Everything matters" reminds us that the frantic parent calling about that special 8X10 she forgot to order but must have for her grandmother's birthday this weekend, is the only customer we have.
"Everything matters" reminds us that the father sent to purchase pictures, though he'd rather be facing a salary review or a herd of charging elephants, must receive our full, undivided attention, with a double-shot of love and understanding.
And, "everything matters" is the doorway to this moment, the only moment there is. And "everything matters" and this post is the gateway to a blog series that I'm calling - Mindfulness and Meditation. Join me and share your comments.