Sunday, January 24, 2016

Jet.com Old Fashioned, Personal Service, On The Web

Jet.com

I'm a vegetarian and I avoid added sugar like it was the black plague.  There are fewer shopping opportunities for non-sugar consuming vegetarians than you might think.  So, when I find one, a good one, a really, really good one, I want to make sure they stay around.

That means, if you were thinking that I am writing this to help you get great buys, rapid service, and old fashioned personal attention, you should wipe that idea out of your mind.

I'm writing this so I can continue to get all of those things.  If you get them in the process, well, just chalk up a freebie for the home team.

Now I'm going to tell you how I found Jet.com and about my experience with them.  I'll keep it brief because I know you're getting ready to go out, in the cold, get in your car, drive around town, stop at a few places to look for old-fashioned, personal service, at a great price, in spite of knowing that probably won't happen, and I don't want to keep you from that fun task.

A couple of months ago I began searching for a sugar free, meal replacement shake,and I found one.  Best of all, it tastes great, and if you want to know what it is, email or leave a comment, and I'll tell you about that.  However, that's not what I want to tell you right now.  A couple of weeks ago I realized it might be healthier to make my shake with something besides milk, so I Googled Rice Dream, a drink I enjoyed years ago, before I shook the sugar habit.  I was excited to find they now offer an unsweetened version.  I was sad when I found not a single store in Huntsville, Alabama carries it.

So I, you guessed it, Googled again and found unsweetened Rice Dream at Jet.com.  I ordered two cartons, got free shipping because it was my first order, and I saved on each carton, and I had my unsweetened Rice Dream in two days.  A couple of days later I ordered ten cartons (free shipping on all orders over $35.00) and had the order in two days.

You would have never heard what happened next had one of the cartons not been damaged in shipping.  It wasn't a big deal, and I only lost about a half cup of Rice Dream. This morning I reordered and mentioned the damage on the previous order. Seconds later, I had email from Jet.com pop into my in-basket.  I thought it was an automatic confirmation of my order, and I was wrong.  It was an email from Jessica at Jet.com telling me she had just issued a credit for my damaged carton.  I emailed and told her the refund wasn't necessary since I had saved most of the product.

Ed responded to that email, also in seconds, and told me not to worry.  Jet.com wanted me to be happy, and they were pleased to make sure that happened.  That's when I realized I want Jessica and Ed and whoever put Jet.com together to always be there when I need one or more of the zillion things they sell, and to make sure that happens, maybe it would be a good idea to tell you about them.  However, I thought, maybe I should offer you a bit of entertainment to go with my flagrant attempt to help myself, so I did a bit of searching on Jet.com's web site and found this very funny video.  Whether you help me out or not, have a good laugh with Kumail Nanjiani - he is a funny guy:




Have a great day...you hear?